Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@barbertonpro.co.uk. Please note that returns will need to be sent to the following address: BARBERTON, 91, SILVER STREET, LONDON, N18 1RP

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@barbertonpro.co.uk.

Damages and issues
Please inspect your order once received and contact us immediately if the item is defective or damaged.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3 - 5 business days. 

If more than 10 business days have passed since we’ve approved your return, please contact us at info@barbertonpro.co.uk.